OCZ Testimonials

Added on: 2004-03-03, by Ben Levy

Hey, you guys are really on the ball! Took less than a week turn around time for me to get a new stick of RAM after my old one stopped working. I really wish other companies had your strive for excellence! Keep up the great work, I hope you can pass this note around to the service dept.

Added on: 2004-03-03, by Sunny Vanderbeck

You guys have great ram and great support. I'm glad I made the decision to go with OCZ.

Added on: 2004-03-03, by Steve Grenier

I called on Tuesday morning and Sean, one of your telephone reps, was very fast to answer the phone. I asked Sean if I should buy PC4000 memory for my new machine and suprisingly he told me it would be overkill and suggested a different product for my system. It is rare to find that kind of honesty today and I appreciate the fact that rather than sell me something I don't need your staff took the time to talk with me about my system. I will buy OCZ memory now, simply because your company spent the time on the phone to explain to me everything that I needed to know to make an educated purchase.

Added on: 2004-03-03, by Keri

I have the EL4200 (2x512) and love it. Does what it is supposed to do and then some and the tech support from OCZ when I THOUGHT I had a problem was outstanding! We narrowed the problem down to the CPU and today I got my new 2.8E (Same as the old one) and everything is running great. They have some knowledgeable people there and they don't mind helping their customers find solutions P.S. Thanks Tony!

Added on: 2004-03-02, by Brian Berryman

I just want to thank Bo because he asked me what I wanted, I told him, and thats exacly what I got. I am very pleased with your customer service and your product is tops in my book!

Added on: 2004-03-02, by Phillip Kwan

Generally when any hardware is run "out of spec", most manufacturers and distributors simply put the blame on the customer when there are specific issues. I was relieved that you took the time to look at the entire situation before making prejudgments about something that I did incorrectly in my hardware setup. Because of this experience, I feel very confident in purchasing OCZ products in the future, not just because of the quality of RAM but the exellence of technical service.

Added on: 2004-03-02, by Jim de Kort

I really like the fact that you try to please your customers, even if they go beyond the specs. OCZ has a reputation as great overclocking hardware and you stick by this. I choose OCZ for it's reputation over other manufacturers that claim higher specs at lower prices. I have no regrets after receiving this kind of service, something I am sure I would not have gotten from the others.

Added on: 2004-02-27, by Pat, North Carolina

I just wanted to thank you again and let you know that Sean in your customer service department has really made an impact on me. OCZ is by far the best company I've ever had the pleasure of dealing wiwith. You can't even imagine how rare it is for a company to live up to my expectations. Keep up the good work and I'll be back for more of your products in the future.

Added on: 2004-02-26, by Ken Wooley

I just wanted to say that OCZ has been by far the most helpful computer peripheral company that I have ever come across. Every time I called (twice) you have been very helpful with my questions regarding memory and overclocking. I just got my ASUS P4P800 MB up and running with a P4c 2.6g overclocked to 3g. I'm using your "Gold rev2" pc3700 dual channel DDR. The bus is clocked to 233 at 1:1 and the latencies are set lower than your specs. Both the memory acceleration and performance modes are enabled and it runs without a glitch. I'm sure that your memory is one of the more significant factors that contributed to the success of this project. Many thanks!

Added on: 2004-02-24, by Brian Levigne

First of all, it's well known that in today's day and age Customer Service is for the better part: DEAD. Your company on the other hand seems to be turning this notion around. I was very surprised to see your willingness to help with quick and courteous responses.