Warranty
OCZ LIMITED WARRANTY
OCZ Technology warrants its products will be free from defects in materials and workmanship for a specific length of time from date of purchase. Warranty periods vary by product and are defined at the bottom of this document. If the product proves defective during the warranty period, OCZ, at its option, will: repair, replace, or provide a refund at the current value. This warranty is valid only for the original purchaser of products purchased from an authorized OCZ dealer. Except where prohibited by law the warranty is non-transferable. An original sales receipt or valid copy the receipt is required to establish purchase date and original purchaser.
Click here for RMA instructions
Limitation of Warranty:
• Connection to a faulty power source
• Alteration, Modification, Disassembly or unauthorized repair
• Improper use of product
• Normal wear and tear
• User inflicted intentional or accidental damage
• Any other cause not resulting from defects in materials or workmanship.
This Warranty is void if any manufacturer labels or stickers have been removed or altered, or if any counterfeit labels are found on the product. Any counterfeit products are excluded from warranty and will only be returned at the expense of the sender.
OCZ Warranty is void for products within or destined to Cuba, Iran, Sudan, Syria or North Korea. OCZ cannot provide technical support or replacements for those products.
Discontinued or Unavailable Products:
OCZ Technology will attempt to replace all products with the same product as originally purchased. In the event OCZ Technology is unable to replace product with the same product purchased, OCZ, at its option will: replace that product with a new product of similar function and equal or greater value, or provide a refund at the current value.
Shipping Costs:
The customer is required to pay shipping and handling charges to send the defective product to OCZ.
OCZ provides free return shipping and handling to the following countries:
Austria, Belgium, Brazil, Bulgaria, Canada, China, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Ireland, Italy, Japan, Korea, South, Latvia, Lithuania, Luxembourg, Malta, Mexico, Netherlands, New Zealand, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Taiwan, United Kingdom, United States Customers located in countries not list above are required to pay return shipping and handling charges.
Customers outside of Canada, United States, Taiwan, and EU Member States will be responsible for any duties or taxes due on RMA replacement shipments.
Limitation of Liability:
IN NO EVENT SHALL OCZ TECHNOLOGY GROUP INC. BE LIABLE FOR DAMAGES FOR A BREACH OF WARRANTY IN AN AMOUNT EXCEEDING THE PURCHASE PRICE OF THIS PRODUCT INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, OR DATA OR COMMERCIAL LOSS FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON YOUR PRODUCT. NO OCZ EMPLOYEE, DEALER, OR OTHER AGENT IS AUTHORIZED TO MAKE ANY MODIFICATION, EXTENSION, OR ADDITION TO THIS WARRANTY.
Warranty Periods:
Memory
All Memory Products: Lifetime Warranty
Solid State Drives
2-year or 3-year warranty on our current line of SATA II and PCI-E SSDs. Please see your product page for the most current warranty terms.
Power Supplies
3-year or 5-year warranty on all power supplies. Please see your product page for the most current warranty terms.
USB and Flash Media
SDHC Gold Series: Lifetime Warranty
SDHC: 3 Years
Micro SDHC: 3 Years
Micro SD: 1 Year
Rally2 and ATV Series: Lifetime Warranty
Diesel USB: 2 Years
For warranty terms regarding all other products including flash memory, cooling solutions, gaming peripherals, and notebooks, please refer to the respective product pages.
